1. Order Processing
Orders are dispatched within 3–5 business days after payment confirmation.
Once dispatched, delivery timelines depend on the courier/logistics provider, and Rhizoticks is not responsible for delays beyond our control.
2. Delivery Timelines
Within Tamil Nadu: 3–5 business days.
South India: 5–7 business days.
Rest of India: 7–12 business days.
3. Shipping Methods
Products are shipped via reliable courier/logistics partners.
After dispatch, a bill copy/dispatch document will be shared with the customer.
Customers can use the details on the bill to check the delivery status directly with the courier/logistics provider.
4. Delivery Responsibility
Orders are shipped to the address provided at checkout. Please ensure that the shipping address and contact details are accurate.
Rhizoticks is not responsible for delays caused by courier issues, weather conditions, strikes, natural disasters, or regulatory checks.
5. Shipping Charges
Applicable shipping charges will be displayed at checkout before payment confirmation.
Shipping charges are non-refundable, except in cases of wrong or damaged deliveries.